Shipping policy

Effective Date: June 22, 2026

Thank you for choosing Solvique. We are committed to providing a reliable and efficient shipping experience. Clear shipping information helps customers understand delivery times, costs, tracking, and order processing expectations.

1. Shipping Coverage

We currently offer shipping throughout the United States.

2. Shipping Costs

We are pleased to offer Free Standard Shipping on all orders within the United States.

3. Order Processing & Delivery Times

To ensure timely delivery, our fulfillment process is as follows:

• Order Processing Time: 1–2 business days

• Transit Time: 3–5 business days

• Estimated Total Delivery Time: 4–7 business days

Orders are processed Monday through Friday, excluding weekends and public holidays.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor your shipment through the carrier's website.

5. Incorrect Shipping Address

Customers are responsible for providing accurate shipping information at checkout. Solvique is not responsible for delays or delivery issues resulting from incorrect or incomplete addresses.

If you discover an error in your shipping information, please contact us immediately at info@Solvique.shop.

6. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us as soon as possible at info@Solvique.shop. We will work with the shipping carrier to investigate and resolve the issue.

7. Delivery Delays

While we strive to meet our estimated delivery times, delays may occasionally occur due to weather conditions, carrier disruptions, public holidays, or other circumstances beyond our control.

8. Contact Information

Store Name: Solvique

Trade Name: Solvique

Email: info@Solvique.shop

Phone: 7367211583

Address: 10 Downing St, Andover, MA 01810, United States